Business Solutions
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For private customers, order from the mobile application.
Professional
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Premium Husk
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Custom-made
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We Care
Very good feedback from a cab in Etterbeek. Easy to book, friendly driver and correct fare. I would use them again.
Great service for my trip from Woluwe-Saint-Lambert. The driver was very courteous and the trip went off without a hitch.
In Woluwe-Saint-Lambert, I always call Taxisverts when I need reliable transportation. I've never had a bad surprise.
What methods of payment are available in a taxi?
You can pay via the app (Bancontact, Visa, MasterCard,Paypal ).
Directly to your driver by cash, card (Bancontact, Visa, MasterCard, Amex) or cab cheque (region cheque, communal cheques, TaxisVerts cheque).
How do I recover a lost item?
You can go to this page and complete the form.
How do I book a taxi?
To book a TaxisVerts, the most convenient solution is our application.
Thanks to the app, you know the price of the journey and can follow your driver with precision.
And to save time on arrival, insert your payment card into the app and pay for the journey in total security.
Are you unable to use our application?
No problem, our dispatching team is at your disposal on 02 349 49 49.
Why is there a pending charge on my account for an amount higher than the fare of the trip?
The amount you see is the price of the trip, plus a 20% surcharge for waiting.
This amount is temporarily held and will be released at the end of the booking if there was no wait.
I turned to the competition after trying in vain to book a cab.
We're sorry for the inconvenience, but could you please send us an e-mail to feedback@taxis.be with the telephone number you tried to reach us on? Our team will look into what may have happened.
Long waiting time even though the cab was booked in advance via the app
We apologize for the inconvenience. For orders via the app, you can send a message directly to support by going to "Menu > Support". Our team will get back to you after looking into what may have happened.
You don't answer when we call you
Due to high demand during certain periods, we apologize for any inconvenience this may cause. If this waiting time is too long for you, you can always order your cab via our TaxisVerts app.
Cancellation of a trip without explanation
We're sorry for the inconvenience, but could you please send us an email to feedback@taxis.be specifying the telephone number you used to make your booking? Our team will look into what may have happened.
Taxi ordered by phone or app but never arrived
Telephone: Could you please send us an email to feedback@taxis.be specifying the telephone number you used to place your order? Our team will look into what may have happened.
Application: For orders placed via the application, you can send a message directly to Support by going to "Menu > Support". Our team will look into what may have happened.
I will never use TaxisVerts again.
We're sorry that you no longer wish to use our services. If you would like to let us know why, please do not hesitate to send us an email to feedback@taxis.be so that we can see what can be done.
I missed my plane/train because the driver was late
We're sorry for the inconvenience, but could you please send us an email to feedback@taxis.be specifying the telephone number you used to place your order? Our team will look into what may have happened.
