Urban Ride On Time
Our cab solutions
Identify the service level at a glance
Newer and more comfortable vehicles. Examples - Non-exhaustive list: Mercedes C-Class or higher, Nissan Leaf E, Skoda Kodiaq
City, economical, fast and reliable trips in vehicles adapted to the city.
Our high-end vehicles driven by our top-rated drivers. Examples (non-exhaustive list): Audi A6, Bmw Serie 5 or higher, Mercedes E or higher, Tesla Model 3 or higher, VW ID4 or higher, VW ID4 or higher
Electric Ride: quiet and electric cars for a more environmentally friendly journey. Any electric vehicle is eligible for our Electric Ride service
Collecto: our vehicles that drive at night at the fixed price of €6. Only valid for bookings in the Collecto app. Collecto vehicles are City or Business cabs identifiable by COLLECTO lettering on the windshield.
We Care
Quick booking for a cab in Evere. The driver was on time, very professional, and dropped me off at the station just in time. Thank you Green Taxis!
Great service for a departure from Anderlecht. The driver even helped me with my luggage. Very practical when you are in a hurry.
As a printer, I use TaxisVerts Colis to deliver production to my customers without having to worry about the price that is fixed in advance. The drivers are professional. It's important when you deliver to customers.
Is it possible to take a cab with your dog (small/large)?
Of course! All you have to do is specify it when you call us.
If you order using the app, select "Animal on board".
Cancellation of a race without explanation
We are sorry for this inconvenience, can you send us an email to feedback@taxis.be specifying the phone number with which you made your reservation? Our team will take care of looking at what may have happened.
How can I order a PMR cab?
You can order it via our application, or by calling us at 02 349 49 49.
Long waiting time even though the cab has been booked in advance via the app
We are sorry for the inconvenience. For orders via the app, you can directly send a message to support by going to "Menu > Support". Our team will get back to you after looking at what may have happened.
I missed my plane/train because the driver was late
We are sorry for this inconvenience, can you send us an email to feedback@taxis.be specifying the phone number with which you placed your order? Our team will take care of looking at what may have happened.
What are the methods of payment in a cab?
You can pay via the app (Bancontact, Visa, MasterCard, Paypal).
Directly with your driver in cash, by card (Bancontact, Visa, MasterCard, Amex) or by cab check (region check, communal check, TaxisVerts check).
I will never use TaxisVerts services again
We are sorry that you no longer want to use our services. If you want to tell us your reasons, do not hesitate to send us an email to feedback@taxis.be so we can see what is possible.
How do I recover a lost item?
You can go to This page and complete the form.
How do I book a cab with a car seat?
All you have to do is request it when you call us or select "Child Seat" if you order via the application or indicate it in your request if you place your order via email.
Cab booked by phone or via the app but never arrived
Phone: Can you send us an email to feedback@taxis.be specifying the phone number with which you placed your order? Our team will take care of looking at what may have happened.
App: For orders via the application, you can send a message directly to Support by going to "Menu > Support". Our team will take care of looking at what may have happened
I turned to the competition after trying unsuccessfully to book a cab.
We are sorry for this inconvenience, can you send us an email to feedback@taxis.be specifying the phone number with which you tried to reach us? Our team will take care of looking at what may have happened.
Why is an amount higher than the race price pending on my account?
The amount you have seen is the price of the trip, plus an additional 20% in case of waiting.
This amount is temporarily withheld and will be released at the end of the reservation if there was no wait.
